Product Recall Information

GE Bottom-Freezer Refrigerator

GE Bottom-Freezer Refrigerator

Bottom Freezer French Door Refrigerators - April 2022 Voluntary Recall

GE Appliances, a Haier company (GEA), in cooperation with the U.S. Consumer Product Safety Commission (CPSC), has announced a voluntary recall of certain freestanding bottom freezer refrigerators with fingerprint resistant stainless-steel coating. As part of our commitment to product safety and loyalty to our consumers, we are voluntarily recalling affected units to provide a free in-home repair. The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.

Please read this notice carefully and enter your model and serial numbers below to determine if your refrigerator is affected.

Reason for recall:

In some products, an improperly installed freezer handle could become loose. A loose handle could detach when the consumer is pulling on it to open the freezer, creating a fall risk.

Consumers can continue using their refrigerators. If the handle is loose, a consumer can open the freezer by gripping the edge of the freezer door where the flexible rubber sealing gasket meets the metal freezer door.

Is your refrigerator included?

Locate your refrigerator's model and serial numbers. These can be found on a label on the top of the left side of the interior of the refrigerator compartment.

Only refrigerators with one of the model numbers below and with a serial number that starts with one of the prefixes below are included in this recall. Consumers should locate the model and serial numbers on the product's rating label before contacting GEA.

The affected models are:

  • GFE26JYMKFFS
  • GFE26JYMNFFS
  • GNE27EYMKFFS
  • GNE27EYMNFFS
  • GNE27JYMKFFS
  • GNE27JYMNFFS

The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.

Both fields are required.

Where is my model number located?

Recall Hotline

1-888-345-4671
Monday through Friday, 8 a.m. - 5 p.m. ET.
Before calling, have the model and serial numbers on hand.

Recalled Models

Model Number: Serial Number begins with:
GFE26JYMKFFS
GFE26JYMNFFS
GNE27EYMKFFS
GNE27EYMNFFS
GNE27JYMKFFS
GNE27JYMNFFS 		DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, or MS